Privacy Policy | East Village Piano

Last updated: 31 August 2026

East Village Piano respects your privacy and is committed to protecting your personal information.

Information we collect

When you use our website, we may collect information you provide to us, such as your name, email address, telephone number and any other information you submit through our enquiry or booking forms.

We may also automatically collect certain technical information, such as your IP address, browser type and information about how you use our website, including through cookies and similar technologies.

How we use your information

We use your information to:

Respond to enquiries and requests.
Arrange and manage piano lessons and trial lessons.
Communicate with you about your lessons or enquiries.
Improve and maintain our website and services.
Measure website usage and the effectiveness of our advertising.
Comply with our legal and regulatory obligations.

Third-party services

Our website is hosted and operated using Wix. We use Wix services, including the Wix Google Maps widget, which may process technical information when you view or interact with maps on our website.

Our enquiry and booking forms are provided through Fillout and may collect the information you submit through those forms.

We use Google Ads and Google Tag services to measure advertising performance and understand how visitors interact with our website. These services may use cookies and similar technologies, subject to your consent where required.

We use Tutorbird to securely store student information, manage emails and SMS messages, process payments through Stripe, and provide access to our student portal.

These third-party providers may process information in accordance with their own privacy policies.

We do not sell your personal information.

Our website uses cookies and similar technologies to provide essential functionality, operate embedded services, and measure website usage and advertising performance.

Where required by law, we will ask for your consent before using non-essential cookies and tracking technologies. You can manage your preferences through our cookie banner.

How we protect your information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Your rights

Under UK data protection law, you may have rights including the right to access, correct or delete your personal information, restrict or object to certain processing, and withdraw consent where processing is based on consent.

To exercise your rights or ask questions about how we use your information, please contact us through the contact details provided on our website.

Contact

East Village Piano
London, United Kingdom

For privacy enquiries, please contact us through our website's contact page.